Shipping Policy

Orders placed before our daily shipping cutoff are typically processed and shipped the same business day. Orders placed after the cutoff are typically processed the next business day.

Processing times may vary for items that require supplier confirmation, transfer between locations, special handling, or additional fraud review.

Standard and expedited shipping options are available for many domestic orders. Available methods, estimated delivery dates, and shipping costs are shown at checkout before payment.

Expedited and overnight shipping are not available for every item or destination. Availability depends on inventory location, order time, carrier availability, destination, and selected shipping method.

Once your order has shipped, tracking information will be sent to the email address used at checkout. Delivery times vary based on the carrier, destination, and shipping method selected.

Please double-check your shipping address before submitting payment. We can only ship to the address provided at checkout.

• Address changes: once an order has been placed, we may be unable to modify the shipping address.
• Undeliverable packages: if an order is returned due to an incorrect or incomplete address, the buyer may be responsible for additional shipping costs.

In-person pickup may be available at select distribution centers for eligible orders. Pickup availability depends on item location, order status, and local handling requirements. Contact us before visiting a pickup location.

If your package is delayed or appears lost in transit, please first check the carrier tracking details. If further assistance is needed, contact us with your order number and tracking number.

If an item arrives damaged, contact us promptly with your order number, photos of the packaging, and photos of the damaged item so we can review the issue.

International shipping availability depends on the destination country, carrier service, item type, and order value. Additional shipping fees may apply to some international orders.

The receiver is responsible for customs duties, tariffs, taxes, brokerage fees, and import requirements. We do not undervalue shipments or mark orders as gifts.

If duties, taxes, or delivery charges are refused and the carrier abandons or disposes of the shipment, no refund may be available.