Return Policy

Return requests must be initiated within 30 days of delivery. Eligible returned items must be unused, uninstalled, unmodified, unopened where applicable, and returned in original condition with all packaging, labels, accessories, instructions, and components included.

A Return Authorization Number must be obtained before returning any item. Returns sent without an approved authorization may be refused.

Some new appliance parts are sourced through supplier inventory and may be special-order or non-stock items. Special-order and non-stock parts may not be returnable once ordered, even if the item has not yet been installed.

Please confirm the full manufacturer part number, appliance model number, and part appearance before ordering. If a product page shows a special-order status, return restrictions may apply.

Appliance Part Geeks sells both new and refurbished/used OEM appliance parts. Product condition is shown before purchase.

Refurbished and used parts must be returned in the same condition received, with all included materials. Electrical and electronic parts, including control boards, user interfaces, sensors, switches, and similar components, may require inspection before a refund is approved.

Installed, connected, altered, damaged, mishandled, or modified electrical parts may not be eligible for return or refund.

• Special-order or non-stock supplier parts.
• Parts marked discontinued, no longer available, NLA, final sale, “For Parts Only,” or “As-Is.”
• Installed, connected, modified, damaged, or incomplete items, unless the return is approved as a defect or shipping-damage claim.
• Items damaged by improper installation, incorrect wiring, misuse, mishandling, or attempted repair.
• Items missing essential components, labels, packaging, manuals, accessories, or identifying information.
• Items returned without an approved Return Authorization Number.

Customers are responsible for confirming that the part number, appliance model number, and part appearance match the part needed for the repair before ordering.

Appliance parts with similar numbers or similar appearance may not be interchangeable. We provide part numbers, model information, images, titles, and compatibility information to help customers choose the correct item, but appliance manufacturers may use multiple revisions or replacement part numbers.

1. Email returns@appliancepartgeeks.com with your order number in the subject line.
2. Include your full name, order date, part number, reason for return, and photos if applicable.
3. Our team will review your request and provide return instructions if the return is approved.

If an item arrives damaged, appears defective, is missing parts, or the shipment does not match the order, contact us within 5 days of delivery with your order number, a description of the issue, and clear photos of the item and packaging.

We may request additional information to verify the issue and determine whether replacement, return, refund, warranty assistance, or another resolution is appropriate.

• If our error caused the issue, we will cover approved return shipping.
• If the return is due to customer error, compatibility mistake, changed mind, or incorrect address, the customer is responsible for return shipping.
• Returned items must be securely packed to prevent transit damage and must include the issued Return Authorization Number.
• Original shipping and handling fees are non-refundable unless the return is due to our error.

Refunds are issued after the returned item is received and inspected. Approved refunds are credited to the original payment method.

Refund processing typically takes 5–7 business days after inspection, though bank or payment-card processing times may vary. Refunds are processed based on the original purchase price paid for the item.

Some new parts may be covered by a manufacturer warranty. Warranty coverage, timing, required documentation, and available remedies are controlled by the applicable manufacturer or supplier terms.

Warranty claims may require the part, model number, serial number, photos, testing information, or other documentation. Warranty handling may involve credit, replacement, reorder, inspection, or other supplier process depending on the item.

Appliance Part Geeks reserves the right to refuse returns that do not meet this policy, are missing required authorization, appear fraudulent, involve special-order or non-returnable items, or involve items returned in a different condition than originally sold.